PRIVACY POLICY
This privacy policy sets out how Day-Impex Ltd uses and protects any information that you give us when you use this website.
Day-Impex Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.
Who we are?
Day-Impex Ltd distributes a range of professional disinfectants and sterilisers for animal hygiene, helping to prevent the spread of disease and infection in stables, farms, fish ports and veterinary practices, as well as dog kennels, catteries, and private households. Day-Impex Ltd also manufacture other goods which you can find out more about at www.day-impex.co.uk.
What personal data do we collect and why do we collect it
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Our contact forms use invisible Captcha to avoid spamming. This website also has a valid SSL Certificate. This means the information you send to this website will be private and encrypted. You will notice the padlock symbol is displayed in your address bar.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Analytics
Our site has basic analytic software provided by WP Engine so we know how many people have visited our website, from which country and area. This tells us which pages have been viewed and how the viewer has found our site. We also collect data through MonsterInsights.
We use this to help improve our site so that visitors have an improved experience.
Who do we share your data with?
We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the GDPR (General Data Protection Regulation). If you would like a copy of the information held on you please write to the address detailed earlier in this policy. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How do we use your data?
This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise.
The information you give us or we collect about you may include your name, address, private and corporate e-mail address and phone number, and links to your professional profiles available in the public domain e.g. Instagram, Twitter, Facebook or corporate website.
When submitting an email on this website, the submitted data is sent directly to us. We may collect the following data:
- Your name
- Your email address
- Your billing and/or delivery address and contact numbers – if you supply it or it is contained within your email signature
We use this data to contact you about your enquiry or potential order. Access to data we collect is limited to the owners and employees of Day-Impex Ltd unless you give your permission to involve a third-party specialist to progress your enquiry. Contact details may also be given for legitimate business reasons to fulfill your order e.g. making deliveries – to postal services/couriers.
We also collect personal data from you if you contact us via our social media sites. Contact will only be made via these sites until you actively engage with us through traditional contact methods.
We also collect information offline when you contact us by telephone or in person.
If you contact us via email or we receive an email from you, this information is stored electronically. By sending us an email, we take this as an instruction and permission to reply about the query raised in the email by any communication method you have provided. You have the right to ask us to remove your contact details from our system at any time.
Your data is also kept on our system to ensure we meet our legal obligations for the processing of an order and any subsequent support relating to your order before, during, and post-installation. This is vital to ensure we can provide the most effective support for you.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where do we send your data?
Visitor comments may be checked through an automated spam detection service.
Contact information: Please address any questions, comments and requests regarding our data processing practices to Day-Impex Ltd, Station Works, Station Rd, Earls Colne, Colchester CO6 2ER
Additional information
How we protect your data
This website has a valid SSL Certificate. This means the information you send to this website will be private and encrypted. You will notice the padlock symbol is displayed in your address bar. Payments are sent through encrypted websites.
What third parties we receive data from
This website is hosted by WP Engine. See their website for more information https://wpengine.com/
Concerns
If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https:\\ico.org.uk\concerns\
Changes to this privacy policy
We may occasionally make changes to this privacy policy. Following any changes, the date at the bottom of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.
14th October 2024